Customer On-boarding


As customer on-boarding evolves to meet market needs three themes seem to stand out

Customer Insights

Unified Platform

Scalability

Single customer view would enable the Banks to have a holistic relationship view of the customer to come out with strategies for cross sell, upsell and other promotional offerings though product innovation

A single, centralized and integrated platform to on-board a customer for all of Banks & FIs LOBs

The platform should be flexible, adaptable and extendable for any future changes in the regulatory compliance norms or to tailor the processes, products and services offered to its customers

VirtusaPolaris' in-house client onboarding capabilities include:

  • In-house framework on a top BPM product
  • Use-cases, test cases and mock-ups to jump start any engagement
  • Consulting toolkit with questionnaire, evaluation approach, best practices and strategic recommendation tools
  • Addresses compliance aspects like KYC, AML, FATCA, Dodd Frank and MiFID-II regulations
  • Comprehensive workflow coverage including client services, compliance, legal, credit and operations
  • Extended framework around post-on boarded client initiatives like setting trading limits, managing client invoices and payables
  • Solution differentiation for different LoB’s like Corporate banking ,Investment banking and Retail banking